Information We Collect

We collect only the information needed to serve you:

• Inquiry details – when you submit a quote request or contact form, we receive your name, email address, product model and the message you send.
• Newsletter subscription – if you subscribe, we store your email address to send product and company updates.
• Comments – if you leave a comment on our blog, we keep the comment, your name and email, together with your IP address and browser information for spam protection.
• Technical data – like most websites, we may log basic technical information (such as browser type and pages visited) to keep the site secure and improve performance.

How We Use Your Information

• To respond to your quote requests and technical inquiries.
• To send you the newsletter you subscribed to (you can unsubscribe at any time).
• To prevent spam and keep the website secure.
• To understand how visitors use the site so we can improve it.

We do not sell your personal information to anyone.

Cookies

Our site uses cookies for basic functions: keeping you logged in (if you have an account), remembering your preferences, and understanding visitor traffic. These cookies do not collect sensitive personal data. You can disable cookies in your browser, though some site features may then work less smoothly.

Embedded Content and Third Parties

Some pages may include embedded content (for example, videos) that behaves as if you had visited the third-party site itself. Those sites may set their own cookies. We use Mailchimp to manage newsletter subscriptions; their privacy practices apply to data they process on our behalf.

How Long We Keep Data

Inquiry messages are kept for as long as needed to serve you and for our records. Comments and their metadata are retained so follow-up comments can be approved automatically. You may request deletion of your personal data at any time, except where we are required to keep it for legal or security reasons.

Your Rights

You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. To exercise any of these rights, contact us at [email protected].

Contact

If you have questions about this policy or your data, email us at [email protected] or write to our Shanghai office listed on our Contact page.